Sigfox Canada is now Skylink IoT Solutions!

Upon Channel Partner Agreement (CPA) signature, Sigfox Operators create an administrator user account within the customer group. The administrator can then create additional user accounts for his colleagues.

This article explains how to create a user accounts on the Backend (

Administrators :

New user accounts can be created by users that hold the DEVICE_MANAGER[W] or CUSTOMER[W] user roles.

Step-by-step guide

  1. Go to the User section on the Sigfox Backend.
  2. Click on the New button, located on the upper right corner of the screen.
  3. Fill in the user information fields.
  4. Select the user timezone. This is important as it will be the time reference for the timestamps in the Backend GUI.
  5. Select the group the user can have access to and choose the user role to be granted. Once you have selected the right group, a list of available user roles will appear.


User roles :

To obtain details about each user role, you can click on the question mark tooltip.

Sigfox Canada is now Skylink IoT Solutions

Why did we rebrand?

We are expanding our technology offering to better meet the needs of our customers. We will remain the exclusive provider of Sigfox technology in Canada and now will offer other connectivity solutions to ensure we meet all the needs of our customers.  

In many instances, customers are looking for multiple IoT solutions so by expanding our technology offering we can provide complimentary connectivity solutions including, Cellular, WiFi, Bluetooth, and even other LPWAN technologies. We are focused on being the best solution provider for our customers.

How will our customers be impacted?

This is great news for our customers in Canada and the U.S. as you will have more connectivity options to best meet your business IoT requirements, and we will work closely with you to find the right solution.