Sigfox Canada is now Skylink IoT Solutions!

A keep alive allows to us to monitor if a device is communicating at any given interval/period. This is useful for watching the device health status and to identify if the device is malfunctioning.

The keep alive is defined in the device’s Device Type screen. The communication status indicator will change according to the keep alive setting and compliance.

Note: You can also set up an ERROR Callback in the Device Type menu, this will inform your IOT platform that a device failed to communicate during the Keep Alive Delay. See callback documentation

Step-by-step guide

  1. Go to your own device type in “Device type” tab.
  2. Click on “Edit” button on top right corner
  3. Modify Keep alive value (in minutes)
  4. Click on “Ok” button

Sigfox Canada is now Skylink IoT Solutions

Why did we rebrand?

We are expanding our technology offering to better meet the needs of our customers. We will remain the exclusive provider of Sigfox technology in Canada and now will offer other connectivity solutions to ensure we meet all the needs of our customers.  

In many instances, customers are looking for multiple IoT solutions so by expanding our technology offering we can provide complimentary connectivity solutions including, Cellular, WiFi, Bluetooth, and even other LPWAN technologies. We are focused on being the best solution provider for our customers.

How will our customers be impacted?

This is great news for our customers in Canada and the U.S. as you will have more connectivity options to best meet your business IoT requirements, and we will work closely with you to find the right solution.